Who may have this problem?
• Condo or landed owners
• If contractor built the drain point too low in false ceiling
The Problem
• When storage heaters work, they drip water (like an aircon)
• So they need a drainage point
• Drain point needs to be lower than the heater relief valve.

If water can't flow out from the relief valve, pressure can't be released.
If pressure can't be released, the heater tank will be damaged.
• The relief valve is a safety device.
• It is fixed at the cold water pipe
• The valve cannot be lower than the drainage
Why? Because water cannot flow upwards.
The Solution

• Run the cold water pipe above the drain point location
• Attach the relief valve to the highest cold pipe position.
• Connect the tube (green) in a downward direction to the drain pipe
• Now your drain pipe is working
Conclusion
Normal installation methods are good for normal sites.
But if you are stuck, think outside the box.
As water heater experts, we can use our experience to create options for you.
Have a question? Drop us a message or give us call.
The installation was done well despite the fact that the HDB given outlet was not in the best condition. The water temperature has also remained consistent even when both showers are being used at the same time. Thank you Kalam and Shamemul for doing a great job with the installation.
Rakhshan Ariffin
Google review
What truly sets [AOS] apart is their willingness to go the extra mile to find solutions and alternatives. Despite encountering initial obstacles with a partition wall that seemed impossible to mount the water heater on, they persevered and managed to successfully install it. This demonstrates their dedication and resourcefulness in overcoming challenges.
Afzal H.M.N
Google review



