We are committed to your satisfaction and if your heater cannot be installed in your home because it does not fit, we provide a 7-day money back return policy. Please provide all the necessary details.
If the product is defective, we will do a 1 for 1 exchange with no delivery fee.
Exchanges are accepted if the items are in unopened boxes.
There is $5 admin fee for all returns.
There will be a $30 delivery fee unless the item is delivered to our showroom.
Items may not be returned if they are damaged or installed or if any of the components and packing material are missing.
Items that are returned and violate the above conditions will be donated to charity at our discretion.
If your payment was made by credit card, a 3% card fee will be deducted from your refund amount.
Refunds will be credited into your bank account or PayNow within 7 working days.