Leaking Heater troubles?
Are you seeing wet patches on your false ceiling?
Has your heater suddenly stopped producing hot water?
Before you jump into a repair decision, here are 6 crucial things every homeowner needs to know about repairing water heaters.

1. Repair Costs are High in Singapore
In Singapore, labor costs for repairs are high.
If your water heater is no longer under warranty, it might not always be financially prudent to repair it.
Consider investing in a heater with a long local onsite warranty to cover repairs during this period.
Go for repairs if only it is a minor fault.
2. Only Repair Minor Faults
Understand what qualifies as a minor fault.
Minor faults are:
- External wiring issues
- Isolated wire melts
- Thermostat trips that just need a reset
Major faults are:
- Heater leaks
- Frequent repairs, anything more than 2 faults
Don’t jump into a repair unless the issue is genuinely minor.
This will save you unnecessary expenses.
Also good to know: When to Replace or Repair Your Heater?


3. Only Repair New Heaters
Quality matters.
A good water heater can work smoothly for over a decade without needing a single repair.
If you find yourself fixing small parts frequently, consider upgrading to a more reliable brand.
Better brands do not need constant repairs and ensure long-term satisfaction.
This will also save your precious time.
4. Engage the Right Repair Specialist
Opting for a specialist can save you money. Don’t just get anyone to do the job.
A great tip is to go back to the authorised brand distributor to avoid unnecessary expenses.
These specialists sometimes have the expertise to access heaters in false ceilings without additional ceiling works.
If you’re unfamiliar, read reviews on google to get a better understanding of a company’s service.


5. Repairable vs. Non-Repairable Components
Know what can and cannot be repaired in a water heater.
Familiarise yourself with the list of repairable items to make informed decisions.
Understanding the limitations will guide you in deciding whether a repair is feasible or if a replacement is necessary.
Repairable
- Circuit board
- Heating element
- Thermostat
- Relief valve
- Wiring
Non-Repairable
- Inner tank
- Inlet
- Outlet
- Heater jacket
6. Your Warranty Provider Matters
Your warranty provider plays a significant role.
There are companies who prioritise customer satisfaction.
Even if your warranty is over, some provide support and troubleshooting assistance over the phone.
There are also warranty providers who do not offer phone support. Instead, they charge a flat service fee for onsite inspection.

Conclusion
Making informed decisions about water heater repairs is crucial for homeowners in Singapore.
Consider the cost, identify minor faults, prioritise quality, choose the right people to work with, understand repairable components, and value your warranty provider.
By following these insights, you can navigate water heater issues effectively and make decisions that benefit your home and your wallet!

Reviews
Great service and fast response!
My old electric water heater broke down right before Chinese New Year and I needed urgent replacement.
AOS Bath replied my enquiry really quickly and provided advice on which model was suitable for me.
An installation was even done within the week despite wide spread lack of manpower. Stable hot water, and my water pressure is stronger now. I also recommended to my relative who installed too.

HM Tan
Google Review
Order placed with miss ada the arrangement is fast! All questions are professionally replied & answered. No hard selling and not pushy. 👍🏼
Installer: Kalam & Shamemul the reached on time. Installation works very smooth and I am advice accordingly. Very happy getting served by the whole team of aosbath ❤️
Product quality was nice & sleek however yet to test the durability. Overall it’s alway highly recommended. Will intro more friends to install this storage heater & 👍🏼 A value for money product & service keep it up guys!!!

Ah Shawn
Google Review
Got AOS heater after hearing good reviews from my friends and true enough, even though it is slightly more expensive than other brands, it is worth the price.
3 days after using, the switch suddenly went off and I contacted AOS support via whatsapp.
He guided me through the troubleshooting and very quickly arranged for a technician to drop by.
The technician was MORE THAN just a technician! He even took the time to explain to me the controls functions, and made sure everything was working before he left. Very very satisfied with the service and ease of contacting support!
Kudos to AOS support and technician Kalam and Mahadi!! 👍🏼👍🏼👍🏼

Christinee Ho
Google Review