5 Point Installation Checklist for Water Heaters in Singapore

After you have combed through the many types of water heaters in Singapore to choose the one that fits your needs and requirements, the next most important thing to consider is the installation.

You may have bought the best water heater in Singapore, but if you engage a dangerous installer, your water heater might still land you in hot water, and not the kind you’ve been dreaming about when you were buying it.

How do you ensure your water heater installation was done right?

Here is a checklist for you to confirm that your heater was installed correctly.

5 Point Checklist For Water Heater Installations in Singapore

Use a Reputable Installer
An incorrect installation may be dangerous or result in irregular water pressure or temperature. 

After receiving some scary images of heater installations from homeowners, we decided to put together a quick checklist of the important things you must look out for to ensure your water heaters are installed right.

1. Heater Mounting

The A. O. Smith (AOS) water heater is mounted on 2 mounting brackets. These brackets are drilled into the wall. 

The heater is hooked onto these brackets. The brackets may look small but they are designed to hold up to THREE times the weight of the water heater when completely filled with water!! 
Ensure your heater tanks don’t look like they are free-falling off the wall like King Kong on the Empire State Building.

The heater on the left what an incorrect installation looks like. Make sure yours doesn't look like that! It's dangerous..

2. 30cm Space for Service Panel

30cm space service panel heater install bto thermostat element checklist
The right side of the heater is our access to the service panel. Don't shift your heater all the way to the right. 

If you fix the heater so close to the wall, there is no way to remove the right panel cover. This blocks access to the heating element, thermostat and thermal cut out. All are crucial for us to check if anything happens to the heater.

Homeowners had to reinstall the heater in the photo. 😢

Always ensure there is at least a 30 cm gap between the right side of the heater and the wall.

3. Water Pipes

The most common choice of water pipes for homes are copper and stainless steel pipes. Both are equally durable.

Copper is used for above ceiling installations. It is easier to tighten and bend copper as it is softer than stainless steel.

There are fewer kinks in copper pipe bends. For stainless steel, kinks are common.

Stainless steel is preferred for exposed installations, like in HDB. Owners prefer its silver colour and find it easier to match their bathrooms.

Most people do not have a preference but if you do, you must let the installer know this before the installation. They need time to get the right pipes!
PPR is a type of plastic pipe. It is used in larger buildings or landed homes. 

Any of these pipes are fine, but do not use flexible hoses for the pipe connection! 

They are not strong enough and may burst, causing leaks.

4. Relief Valve Connection

The relief valve connection is often overlooked, but is very important. 

Water heaters drip water while working, similar to an air con. This water drips from this relief valve. 

The relief valve may drip water even when the heater is OFF, because it also releases pressure from the pipes.

A tube must be connected to the relief valve so that the droplets of water will drain off into a proper drain point. This is usually done with a rubber tube. The tube is provided in the heater box, with the relief valve. 
Without a proper drainage, the water will drip on the floor or worse.. on your ceiling boards. Make sure your contractor installs a proper drainage pipe beforehand!

If the rubber tube falls out over time, it may also wet your ceiling. Luckily, this tube is easy to reconnect. Plug it back into the valve.

Caution: do not block the relief valve, or the drain tube. It will cause permanent damage to the heater.

5. Mini Stopcock Valve

The stopcock valve is an optional item. Some installers fix it, others don't. We do, because we feel it is good practice. The valve is installed at the inlet (blue side).

The stopcock valve is useful if your heater is leaking. It gives you an option to cut off the supply of water to the heater, effectively stopping the leak. 

Installation Checklist FAQ

Is it wrong to install water heaters in a vertical position?
Check your heater manual. 

Every heater is different. They all have a specific orientation. 
Yes. Make sure to use proper ceiling Omega Brackets and rods. 

Using wall mounted brackets on a ceiling installation is wrong. It will cause your heater's safety devices to malfunction. 

The wrong installation will damage the heater and void its warranty. 
The relief valve is a safety device which relieves pressure build up in the tank.

It does this by leaking tiny droplets of water over time. 

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Aircon Ledge Installation: Can you do it in Singapore?

aircon ledge

For HDB, its a no! Condos, maybe.

HDB regulations generally prohibit installing heaters, including water heaters, on the aircon ledge, though some condos allow it.

HDB flats typically require water heaters to be installed within the unit, such as in the service yard or bathroom. If you're a resident, you should verify specific regulations with your contractor or the HDB directly to avoid non-compliance.

If in doubt:
• Contact Town Council or MCST directly
• Consider indoor placement, the safe option

Worst case:
• You may be asked to dismantle heater at your own cost

Why this rule exists:

Safety:
• HDB regulations are in place to ensure the safety of the building and its residents.
• This means preventing installations that could be hazardous
• These installations may block essential building functions

Compliance:
• Improper installation can lead to issues with the building's structure
• Some walls are not meant to be drilled
• For condos, aesthetics are important as well as potential fire or gas leak hazards.
Installation Team did an outstanding job in the installation of my storage heater. Patient and very tidy. Did not tarnish the looks of my condo unit at all. Really appreciative of them as I was initially hesitant to swap out my gas heater for fear of having unsightly pipes and trunking due to wiring and piping. Absolute joy and pleasure. I am glad i made the switch. Thank you once again AOSbath.
elwin leong
Google review
Have been enjoying this AOS Gen 6 digital header (50L) for about 5 months. Both temperature and pressure are much more stable compared to gas heater. The technical team were very professional and provided with very useful advice and hassle free delivery and installation.
Qiang Hu
Google review

Condo, aircon ledge installations

Who should do it:
• Get a qualified installer
• Aircon ledges need specialised servicemen, who can work with safety harnesses
• Be prepared this will take extra time and cost!

Pros:
• Free up inside space
• Messy works outside

Cons:
• Takes longer to get hot water as heater is far away
• High heat loss, if tank is exposed to wind and rain
• May be hard to access and maintain

Exception: replace gas heaters

• For condos where gas heaters are already at the aircon ledge
• Specially designed aircon ledges
• 95% chance of approval of storage heater

Easy guide
How to convert Gas to Storage
My condo 5yr old gas heater failed me suddenly and chanced up AOS electric water heater through google search.

Quoted a reasonable price, much cheaper than gas heater. Neat and good job done by AOS technician within 2hrs. Recommended to those who wanted to switch from gas to electric water heater 🙂
Elvis Wong
Google review
When my instant gas water heater stopped working, I started looking around for an electric storage heater. After much research, I decided on AOSmith from AOS bath. Highly recommended.

The AOSmith was a much needed upgrade. Hot water was always available rather fast and water temperature remain relatively stable. Very very good experience! Installation was a breeze thanks to Suruj and Rana.
Alex Ang
Google review

Aircon ledge FAQ

What is the best place to install the heater?
All heaters has a dedicated location. Some are above false ceilings, some are meant to be installed inside bathrooms.

There should also be a dedicated power source and suitable mounting wall close by. Shifting your heater away from the dedicated location may require you to shift water pipes and electrical points.
About 10% of heaters installed in Singapore are at air-con ledges. Most of these are gas heaters in condominiums. These heaters have already been pre-installed by developers when the condo was built.
You will need to do lots of piping and electrical work. It is best to do this only when your house is under full renovation.

It is also important to check your ceiling height space to ensure there is enough space to fit a heater tank. If your condo was originally fitted with a gas heater, the ceiling height space may be shorter than others.

Need some advice?

Reach out to us if you:
• Have questions about gas heater replacement
• Need help to assess if your aircon ledge is suitable

We will be happy to guide you through the steps. It is easy!

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