1. How old is the heater?
• New, less than 3 years - repair
• Old, over 10 years - replace
2. Leak or power trip?
• Power trips - repair
• Tank leak - replace
3. Under warranty?
• Yes - repair
• No - replace
Need expert advice?
1. Tank leak
• Water dripping down the roof
• Plants sprouting up near the tank
2. Hot water issues
• Hot-cold-hot water
• Takes a long time to get hot water
• No hot water at all
No access and cannot check? We can help.
A landed home site visit costs $150. We can access out-of-reach areas, take measurements and assess space.
This cost can be refunded if you confirm the install within 24 hours.
Expert onsite survey:
• Can repair or must replace?
• Option to upgrade or downsize
• Choice of new tech: normal or energy-saving
• 95% accurate cost estimate
AOSmith is the top heater in USA backed by 150 years of innovation.
• Specialist in storage tanks.
• World record heater tank, 52 years.
• All heaters made in-house.
• 6 million tanks sold a year.
• Largest heater manufacturer in the world
In Singapore, these heaters last an average of 10 years.
Normal heaters last 5 years.
My previous heater was also an AO Smith, and it lasted more than 15 years. Just installed the new heater today. Kalam and Mahadi did a very professional job with the wiring and piping. I hope that this new heater will also last as long.
Google review
Best heater ever. 1st heater lasted 17 years.
Water pressure is good, will always be AOS.
Google review
• 150-Year track record of patents.
• Patented Blue Diamond water heater tank.
• Blue Diamond heaters can last over 10 years
• Average quality. Rusts and corrodes fast.
• No patented technology.
• Average heater lifespan in Singapore is 5 years.
Most people hear 'solar' and picture sleek panels on rooftops that make electricity. Solar water heaters are not PV panels. Instead, they are copper pipes that run through a panel. The sun warms up water as it flows through the pipes.
This heat from sunlight is not always there. It is lost often, on cloudy days, at night or when it rains.
Solar heaters need direct sun to work well. But Singapore is cloudy or rainy nearly half the year. On those days, your solar heater struggles to heat water on its own.
Now, this is the part I don't like. When there is no sun, solar's backup heating elements switch on and your heater transforms into a super large energy-eating tank.
Heat pumps get 5 ticks and can be used with climate vouchers. Electric heaters are at the bottom with just 1 tick. But solar heaters are not rated by NEA at all. Why?
NEA likes the idea of solar being 'renewable', but our rainy, cloudy climate is not the right condition for solar heaters to perform well.
Can a heat pump fit?
Answer this honestly.. when was the last time you got someone to wipe the grime off your panels?
If your answer is never, it is likely that your heater is already running at a much lower efficiency.
Does your heater need service or replacement?
We purchased a heat pump water heater from AOS Bath and have had a positive experience.They were quite helpful in answering presale questions and explaining the system operation.
The installation was on time and professionally done, and in efficiency mode (the best choice for our needs). There's a big improvement (reduction) in our monthly electric bills compared to a conventional electric water heater.
Google review
Have been using the heat pump water heater for 6 months. It's possible to use climate voucher for it. Idle power stands at 4w only, so you can always on it without worrying about eating too much power. Its large tank is also good if multiple bathrooms use the hot water simultaneously. Overall, it's the best heater l've used and totally no complaints.
Google review
At Civil Service Club in Bukit Batok, shower rooms at the wave pool were powered by electric heaters. This cost about $4200 a year to run.
After switching to AOSmith heat pumps, costs dropped to $1200 a year.
In Singapore, heat pumps are widely used for hot water in hotels, clubs, and commercial properties.
Solar tanks are large because the sun heats water slowly. That's why a 300L solar tank delivers about the same usable hot water as a 150L heat pump.
The problem comes on cloudy days or after heavy use. The sun can't heat the water fast enough, so the electric backup turns on.
Now your 300L solar tank is heating all 300 litres with electricity. That can use a lot of power and quickly wipe out the savings you expected from solar.
Your hot water needs may have changed. The kids may have moved out. You may no longer use the bath. Or you simply don't need as much hot water as before.
A smaller tank costs less to buy and less to heat. If you are replacing a 150L electric heater with a 100L model, you could save about $200 on the heater alone. You will also save energy, since you're no longer heating an extra 50 litres of water every day.
Tell us how many people live at home now and how you use hot water. We'll recommend the right tank size for your needs.
We can help you size the tank.
Few years back I read an article on Straits Times on the advantages of heat pump over solar water heater. I kept it in mind and finally when I bought a landed house, I decided to engage AOS Bath to install AO Smith integrated heat pump to supply hot water to all 5 bathrooms in my house.
The entire engagement with AOS Bath has been very professional. They are always willing to explain the details and clarify all doubts. They also offer advices specific to the individual needs. Finally, my electricity bill is low and I am happy that I am able to use renewable energy.
Google review
AOS installed their 180L outdoor heat pump on my flat roof, replacing a 300L solar heater that had lasted 35 years. The AOS device gives more uniform temperature which we can preset compared to the solar, which needs you to keep an eye on the available sunlight and operate the booster accordingly. It is however a more complicated machine, essentially a refrigerator sitting on the roof.
The Company is very capably staffed, every tech and administrator is well versed to address all queries and situations. I do not see many building equipment suppliers as attentive and technically able as this one. For these long-term, special-to-type products using many non-interchangeable products within the trade, one hopes that AOS Singapore and the equipment manufacturer both continue to do well and keep their much-needed presence in the Singapore market!
Google review
Integrated heat pumps combine the compressor and tank into one unit. A split heat pump separates them. Since the load is lighter and easier to carry up, you can save up to $2000 on costs like scaffolding.
Efficiency stays the same. The tank is still Blue Diamond, so durability doesn't change either. All you need is enough space to fix the two items.
If your solar panels are spoilt but the tank is okay, we can swap the panels for a heat pump. You keep the tank, upgrade to higher tech engine, and skip a full replacement. That can save some money.
If the tank is leaking but the panels are fine, we can fit in a new AOSmith tank. With Blue Diamond tech, you get the same long lifespan.
Either fix depends on having enough space. We can check this during your site visit.
Sometimes, despite our best checks, the heater won't fit your space. Pipes may run differently than expected. Access may be tighter than it looked.
This is not your fault, buildings can be unpredictable. If we are stuck here, you get a 100% full refund.
Let's see what options you have.
As the leading heater team in Singapore, we can solve tricky problems on site. Because we only do heaters, our pipe work is amazing.
Other water heater brands only give you a 1-year warranty. We go all out and give you 3-years. That takes care of onsite service, labour, and transport.
We put you first. That is why people love us. Friendly service, fast after sales response, timely reminders. You get first-class peace of mind.
We know how hard it is to survive without hot water. Just one WhatsApp text from you and our team will respond, giving you an appointment fast.